January 12, 2015
Dear Heart Care Group Patient,
As you know, healthcare in the Lehigh Valley and beyond has been slowly changing in ways that are making the experience of being a patient somewhat less personal and often a lot less satisfying. The cardiovascular physicians of The Heart Care Group want to change this trend and refocus our efforts on our relationships with you. As such, in 2015 our practice will undergo some noticeable changes. These changes are based on the feedback we have received from you and your primary doctors, and includes improvements such as:
Easier scheduling both for routine follow up visits and urgent visits, with the goal of keeping you out of the Emergency Room when you don’t need to be there
Same-day appointments for urgent issues (with a goal of seeing you within 2 hours of a call!)
Better communication with you, utilizing our patient portal
Eventual expanded evening and weekend office hours
Expanded services aimed at keeping you healthy and happy
If you have any questions about these changes, feel free to contact your HCG physician or our staff at (610) 770-2200, or visit our web page at www.heartcaregroup.com.
We are excited about these changes and the positive impact we hope to have on your life and health. We wish you all the best for a healthy 2015 and beyond, and appreciate your trust in us in keeping you healthy and happy in the New Year!
The Heart Care Group, P.C.
Ramprasad Gadi, M.D.
Sean K George, D.O.
Crystal A. Maksimik, D.O.
Shehzad M. Malik, M.D.
Prasant S. Pandey, M.D.
Jamie D. Paranicas, M.D.
Alpesh A. Patel, M.D.
Charles D. Peters JR., M.D.
Melvin H. Schwartz, M.D.
William J. Smolinski, D.O.